Return Policy

If you need to return an item, please contact us within 24 hours, and we will provide you with our returns procedure.

• A 15% handling and restocking fee will be applied to the return.
• Please ensure your return parcel is clearly marked with your name, and contact telephone number.
• We aim to process refunds within 2-3 working days of receiving the returned items, provided they are undamaged, unused, and in their original packaging.
• The buyer is responsible for the return postage costs.

Damage Reporting:

• Any damages must be reported to us within 24 hours to allow us to file a claim with our courier. Claims made after 24 hours will not be accepted.

Installation Disclaimer:

• We are not liable for any labour costs or damages arising from the installation or removal of products, including if the product becomes faulty after professional installation.

Please ensure you adhere to these guidelines to facilitate a smooth returns process.